Assistant Guest Relations Manager

Updated: April 04, 2024 12:58 AM GMT

Accor

Dubai

Company Description

Assistant Guest Relations Manager

As an Assistant Guest Relations Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.

What is in it for you:
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
• Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.
• Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink)
• Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time
• Resolve guests complaints/ requests and... More Detail