Customer Service Representative

Updated: April 05, 2024 01:36 AM GMT

Foundever

East Highland Park, VA

Sykes and Sitel are now Foundever At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling.

We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions. $15 - $16 Hourly Pay Upskill Pay Increase Available Referral Bonus Available Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: THIS IS AN ON-SITE POSITION AND YOU MUST LIVE WITHIN 50 MILES OF 10431 PINNACLE DR, WISE, VA 24293 Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working... More Detail