Hotel Representatives

Updated: April 05, 2024 11:50 AM GMT

Meeting Point Morocco

Marrakesh

Job Purpose:

Hotel Representatives are the face of Meeting Point and represent our company to our many guests. They provide guests with information and support during their stay to ensure that they have amazing holiday memories. Hotel Representatives also support the business through the sale of in-destination products and services. For our Meeting Point Morocco Team we are currently looking for Hotel Representatives based in Marrakesh and Agadir.

Your Main Tasks and Responsibilities:
• Visit guests in hotel as per scheduled timings and provide engaging and informative welcome meetings with up to date information.
• Handle travel problems, complaints or refunds in coordination with the supervisor.
• Coordinate with operations team to assure services provided are punctual.
• Answer clients queries via telephone or mail on time and notify supervisor of the same.
• Maintain polite and formal dialogue with guests at all instances.
• Provide full, accurate information about the... More Detail