Tele Caller Executive

Updated: April 06, 2024 03:04 AM GMT

Tiju's Academy Pvt. Ltd.

Mavelikara, Kerala

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications.

Telecaller Role and Responsibility
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Keep record of every customer interaction and sales activities.
• *Qualification**
- Graduation or equivalent
- Priorly experience working as a telecaller or in a similar role
- Having done a sales-related training program
- Knowledgeable with computers
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