Customer Service Representative (Female Only)

Updated: April 06, 2024 03:06 AM GMT

Confidential

Vasai-Virar, Maharashtra

Job Title: Customer Service Representative (Female)

Job Location: Karari Garden, Nirmal Village, Vasai West, District Palghar, Mumbai, Maharashtra -401304

Job Description:

We are seeking a dynamic individual to join as a Receptionist and Customer Service Representative for one of our clients. This role plays a crucial part in ensuring our customers have a positive experience both in person and over the phone. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask efficiently.

Responsibilities:

1. Reception Duties:

- Greet and welcome visitors in a professional and friendly manner.

- Manage incoming calls and direct them to the appropriate personnel.

- Handle incoming and outgoing mail and packages.

- Maintain a tidy and organized reception area.

2. Customer Calling:

- Make outbound calls to customers to provide assistance, gather feedback, or follow up on inquiries.

- Handle customer inquiries and provide information... More Detail