Chat Support Representative

Techtewnty1

Karachi

Job Info:
• Company: Techtewnty1
• Position: Chat Support Representative
• Region: Karachi South District, Sindh
• Seniority Level: Entry level
• Job Type: Full-time
• Industry: IT Services and IT Consulting

Job Description

This is a full-time on-site role for a Chat Support/Data Entry Specialist in Karachi DHA Phase 6. Responsibilities include providing technical and customer support through chat and data entry tasks.

Responsibilities
• Respond to customer inquiries via chat, provide accurate information.
• Assist customers with purchasing process issues.
• Address customer complaints with empathy and professionalism.
• Collaborate with departments, maintain records, and stay informed about updates.

Qualifications
• Intermediate education level, fluent in English.
• Previous customer service experience preferred.
• Strong problem-solving skills, proficiency in chat platforms.
• Excellent interpersonal skills, ability to work in a fast-paced environment.
• Flexible to work varying... More Detail

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