Sl Initiative-collection Officer - Bolpur

Updated: April 06, 2024 10:02 AM GMT

HDFC Bank

Bolpur, West Bengal

**Group Company**: HDFC Bank Limited
• *Designation**: SL Initiative-Collection officer
• *Position description**: Collecting payments on overdue amount by informing customers of their debt and their various options for repayment.
• *Primary Responsibilities**:

- Visiting delinquent clients:

- Visiting the delinquent clients mapped to him/ her and making further follow ups for payments on PTP dates.
- Calling to clients on daily basis for reminder and follow ups
- Depositing collected amount from clients in group accounts:

- Amount collected from clients should be deposited on daily basis and in case of any cash hold It should be timely communicated and approval should be taken.
- Updating the collection mobile apps/ Registers:

- Updating all cash and non-cash transactions/ visits in VYMO app of collection.
- Maintaining collection registers like CDS register at branch (If required).
- Timely takeover of newly allocated clients, Support Tools : - Taking over newly mapped clients... More Detail