Collections-Collections Coordinator-SLI Jobs

Updated: April 06, 2024 10:22 AM GMT

HDFC Bank

Kovalam, Tamil Nadu

Overview:

As a Collection Executive, you will play a critical role in managing the resolution, rollback, and normalization of accounts to ensure timely settlement and pre-NDC conversions. Your primary responsibility will be to meet business targets by capturing accurate feedback, maintaining trails in the collection system, and providing appropriate attempt intensity on accounts. Additionally, you will be responsible for providing accurate reason codes, feedback, and following up on exception cases. This role requires meticulous attention to detail, strong organizational skills, and the ability to effectively manage collections processes to achieve business objectives.

Primary Responsibilities:
• Meet Business Targets:
• Achieve targets related to resolution, rollback, and normalization follow-up for settlement and pre-NDC conversions.
• Ensure timely closure of accounts and adherence to established timelines.
• Capture Accurate Feedback:
• Capture accurate feedback and trails in... More Detail