Customer Support Agent with Dutch

Updated: April 06, 2024 05:43 PM GMT

SmartRecruitments

Setúbal

Customer Support Agent with Dutch in Portugal

No Experience Needed:
training provided

Your Responsibilities:
Contact with car customers, by phone, chat, and email, mainly in Dutch.
Arranging service appointments with service centers and dealers
Communication with dealers
Guarantee cases
Towing assistance
Professional management of service changes, adjustments and any other customer concerns

About the project:
You will be working for one of the biggest car producers in the world.

Requirements:
Fluency in Dutch (must be at least C1)
Communicative level of English ( at least B2)
You live in Portugal or you are ready to relocate
Ability to communicate clearly and effectively

What you will gain:
First contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
Public and Private health insurance provided by the employer

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