Customer Service Representative

Updated: April 07, 2024 02:46 PM GMT

L&T MMH IC

Ambikapur, Chhattisgarh

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Company Description

L&T Kansbahal (Team Lease role) - Surface Miner

Role Description

This is a full-time on-site role as a Customer Service Representative Surface Miner at L&T MMH IC located in Ambikapur. As a Customer Service Representative Surface Miner, you will be responsible for providing excellent customer service to clients and ensuring smooth operations in surface mining activities. Your tasks will include assisting customers with their inquiries, managing customer accounts and orders, resolving any issues or complaints, and maintaining accurate records. You will also work closely with the mining team to coordinate and optimize surface mining processes.

Qualifications
ITI/Diploma Mechanical/ Electrical (min 2 yrs exp.)

Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Attention to detail and accuracy in record-keeping
• Ability to handle difficult customer interactions with empathy and professionalism
• Basic computer skills and... More Detail