Call Center Representative

Ashapuri Village

Dera Bassi, Punjab

The Reservation Associate is the first point of contact for guests and travel agents seeking to book a stay at Ashapuri Village. This role requires a highly organized and personable individual who will manage all communication regarding reservations, including answering calls, responding to emails, and engaging in chat support. The Associate will assist guests in planning their stays, providing itineraries, creating reservations, and handling advance payments.

Key Responsibilities:
• Communicate with potential guests and travel agents via phone, email, and live chat to respond to inquiries and provide detailed information about accommodations, rates, and amenities at Ashapuri Village.
• Offer personalized assistance to guests in planning their visit, suggesting activities, dining options, and local attractions to enhance their stay.
• Create and confirm reservation bookings, ensuring all details are accurate and communicated to relevant departments.
• Collect advance payments and... More Detail

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