Back Office Executive Officer

Updated: April 07, 2024 03:08 PM GMT

Smith.Co.India Pvt Ltd

Haldia, West Bengal

Male Or Female Candidates Required.
Back Office Role
Fresher, In Direct Pay-Role
Required Fresh Graduate Or Under Graduate (12Th Pass)
Age Limit 18 Year To 32 Year
Face To Face Interview
Required work experience:
Industry: Banking
Role: Officer
Years of experience: 0

Skills:-
• Good Communication
• Basic Computer
• Self-Motivated
• Commercial Awareness
• Problem Solving

Responsibilities:-
• Ability To Convey Thoughts In a Brief And Concise Manner During Customer Engagements.
• Complete Understanding Of The Key Customer Service Parameters During Call Engagements.
• Manual Sorting Of Notes As And When Instructed.
• Dealing With Sensitive & Private Information Of Numerous Customers Securely And With Confidentiality.
• Handling And Resolving Customer Complaints Over The Phone In A Timely Manner.
• To Receive Records Of All Disbursements Done At All Four Locations And Maintain a Database In Excel.
• Maintains Relationships With Clients By Providing Support, Information, And Guidance... More Detail