Temporary Quality Assurance Specialist

TTEC

Muntinlupa, Metro Manila, Philippines

Bringing smiles is what we do at TTEC… for you and the customer. As a Quality Assurance Specialist working in the Philippines, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?

You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.

You'll report to QA Senior Specialist. You’ll contribute to the success of the customer experience as well as the... More Detail

Apply Now

Similar Jobs

Companies Hiring in Santa Rosa, Calabarzon

TTEC

Power Factors

iQor

AllValue Holdings Corp.

Afni, Inc.

Metavurx Studios Inc

TTEC

Brittany Corporation

Landers Superstore (Southeastasia Retail Inc.)

SM Supermalls

TOYOTA AISIN PHILIPPINES, INC.

Salient Pearl Corporation

Factura Software OPC

Aerowind Technologies Inc

San Miguel Brewery Inc.

CAVTECH MULTI-RESOURCES TECHNOLOGY INC.

Sun Life Miracle Tree

Toyota Motor Philippines Corporation

TTEC

Toyota Motor Philippines Corporation