Employee in the technical hotline (m/f/d)

Updated: April 08, 2024 01:35 PM GMT

MB Automation GmbH & Co. KG

Roding

Your tasks:
• Acceptance and processing of malfunctions and technical inquiries by phone and email.
• Providing technical advice to customers and finding solutions in cooperation with technical departments
• Active communication with international customers
• Planning and coordination of worldwide service missions
• Technical support of service technicians and after sales service
• Interface between technical department, service technician and customers

Your profile:
• Your completed technical training in the field of electronics, mechatronics, mechanics or a comparable field of expertise
• Your desirable professional experience as a service employee or assembly technician
• Your technical affinity and tact in dealing with customers
• Your good written and spoken German and English skills
• Your strong communication skills, flexibility, ability to work under pressure and your social competence
• Your interest in occasional travel

We offer:
• Attractive additional financial benefits... More Detail