Customer Advisor (Italian Bilingual)
Updated: April 08, 2024 06:17 PM GMT
goFLUENT
Quatre BornesWe are looking for a Learning Advisor/Customer Advisor (Italian) to join the Learning Consultant team based in Mauritius. Someone with strong oral and written communication skills, fluent in English and native or fluent in Italian, spoken and written. This position is one of the most strategic at goFLUENT: in direct contact with our learners, they help them to have the best possible experience while learning with us and raise precious feedback to our trainers and to our Product and Service teams.
At goFLUENT, the Customer Service is unique. We are always ready to help our learners with empathy. We do our best to deliver every day the best experience!
Your missions will be:
• Become an expert and maintain a full understanding of our products and services. Explain it to our new learners who are starting a goFLUENT Training
• Offer the learner the best journey possible, by understanding the expectations and being efficient in giving the solutions to concerns the learner might face
•... More Detail
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