Customer Support (Ahmedabad based)

Updated: April 09, 2024 12:45 AM GMT

IndiaBizForSale.com

Ahmedabad, Gujarat

You will be responsible for managing customer relationships through their entire life cycle including on-boarding and training new customers. We are looking for good communication skills, people's person and a positive attitude.

Responsibilities and Duties
• Ensure customers remain satisfied with the platform by educating them about functional capabilities and possible upgrades
• Provide support and ad-hoc training to customers who use IndiaBiz platform, replying to inbound queries
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
• Thorough knowledge of (or eagerness to learn about) IndiaBiz platform and services (investment banking related)

Required Experience and Qualifications
• Good verbal and written communication skills
• Great interpersonal and relationship-building skills
• Customer service experience and a customer-centric attitude
• High levels of work ethic More Detail