Branch Manager

Updated: April 09, 2024 04:04 PM GMT

Legao Enterprise (Pty) Ltd

Mahikeng

The purpose of the position is to manage, monitor and lead branch activities and processes in order to achieve performance targets, goals and operational excellence through compliance and customer service delivery.

Responsibilities
• Develop, implement and drive a branch strategy and related improvement plans aligned to the greater Operations strategy.
• Revenue, budget and branch profitability management.
• Monitor the high-level revenue, costs, profitability, risk and customer service delivery data and metrics, taking corrective and preventive action where required.
• Continuously monitor actual process turnaround times and quality standards and resolve issues efficiently to enhance effective customer service delivery.
• Build sustainable customer relationships to ensure retention of customers and growth.
• Implement and oversee compliance and governance processes and policies to manage risk liability.
• Seeking, maximizing and leveraging business and growth opportunities.
•... More Detail