Customer Relations Officer (CRO)

Updated: April 09, 2024 04:32 PM GMT

Elizade Toyota Nigeria Limited

Oyo

Job title : Customer Relations Officer (CRO) jobs in Oyo Job Location : Oyo Deadline : April 16, 2024 Quick Recommended Links
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Job Description
• Improve customer service experience, create engaged customers and facilitate organic growth.
• Take ownership of customers’ issues and follow problems through to resolution
• Build and maintain relationships with assigned key Customers’ decision makers at all levels
• Ensure all sales Customers assigned are converted to aftersales Customers
• Achieve budgeted revenue for aftersales.
• Ensure that proper services are delivered to all Customers in a timely manner at all times
• Prepare regular reports of progress and forecasts and make suitable recommendations using key metrics
• Ensure daily updating of all activities on CRM

Person Specification
• B.Sc / HND in any related field
• Proven experience (2-4 years) in customer services preferably in the Automobile industry.
• Excelent... More Detail