Customer Relations Manager

Updated: April 09, 2024 05:32 PM GMT

Viok India

Sonipat, Haryana

Company Description

Viok India, established in 2017, is a phone case and tempered glass manufacturer located in Sonipat. Our main products include phone cases, leather cases, flip cases, tempered glass, and HD-ESD glass. At Viok, we prioritize design and technology to deliver products of the highest quality standards.

Role Description

This is a full-time on-site role for a Customer Relations Manager at Viok India in Sonipat. The Customer Relations Manager will be responsible for managing customer relationships, addressing customer inquiries and concerns, ensuring customer satisfaction, and overseeing the resolution of customer issues. Additionally, the Customer Relations Manager will collaborate with cross-functional teams to improve customer experiences and develop strategies for customer retention.

Qualifications
• Strong communication and interpersonal skills
• Excellent problem-solving and conflict resolution skills
• Ability to build and maintain positive customer... More Detail