Customer Sales and Service Representative ( Female)

Updated: April 10, 2024 12:51 AM GMT

INurse Homecare service

Kovalam, Tamil Nadu

Position Summary:

As a Work-from-Home Customer Care Executive, your primary responsibility is to deliver excellent customer sales and support to customers remotely. You will handle inquiries, resolve issues, and provide accurate information about products or services. This is a remote position that requires strong communication skills, empathy, and problem-solving abilities to ensure customer satisfaction.

Key Responsibilities:

Interact with customers via phone, email, or chat to provide assistance and address their queries or concerns.

Listen actively to customer needs and provide appropriate solutions or recommendations.

Handle customer complaints and resolve issues promptly and professionally.

Maintain a high level of product knowledge to effectively address customer inquiries.

Communication:

Communicate with customers in a clear, concise, and friendly manner, using appropriate tone and language.

Follow company guidelines and scripts to ensure consistent communication and... More Detail