Lead Technical Support Specialist (m/f/d)

Updated: April 10, 2024 01:24 AM GMT

INNIO Group

Jenbach

Description

We are seeking a Lead Technical Support Specialist (m/f/d) to be part of a global acting Technical Support Team located in Austria. You will provide first class support in all technical aspects for our channel partners and end-customers, providing ongoing support to our clients and networking with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase our business revenue potentials. The role also includes fostering customer networks by regular Service events with stakeholders across the whole community with data analysis via remote monitoring systems and full issue resolution responsibility during trouble shooting. Performing mechanical and/or electrical hands-on field service work and trainings on Jenbacher Gas Engines in range from 0.25 to 9.5 MW operating on natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, hydrogen, combustible industrial waste gases).

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