Service Advisor
Updated: April 10, 2024 04:51 AM GMT
Auto Skills UK
Stratford-upon-AvonSERVICE ADVISOR
Basic Salary - £26,000
OTE- £32,000 +
Location - Stratford-upon- avon
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor
• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products
Skills And Qualifications Of a Service Advisor
• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Must be money motivated with confidence in up selling
• Must be fully customer focused, presentable and professionally dressed
• Ability to thrive within a busy service department
• Full clean UK... More Detail
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