Manager_Teradata Developer_Pune

Vodafone

Pune, Maharashtra

What you’ll do

The Senior IT Operations Team Leader supervises others volume and quality of work relating to identifying and managing changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone s IT products and services in line with Customer Services Management strategy. They guide the team in delivering activities across the IT lifecycle for all end-users. Including administration and maintenance of assigned applications, services, systems and solutions, incident management, problem management, change and release management and vendor management, to drive improvements through innovation, best practice techniques, and collaboration.Typically reports to the IT Operations Manager.

Who you are
• Advises on and executes administrative activities against the operations plans, to enable the achievement of the Technology strategy;
• Supports the team to deliver appropriate actions to keep the system/service in good working order... More Detail

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