Duty Station Manager (80-100%, all genders)

Updated: April 11, 2024 07:40 AM GMT

Swiss International Air Lines

Grand-Saconnex

The SWISS Duty Station Manager (DSM) Geneva represents and embodies SWISS, Lufthansa, Austrian and Air Dolomiti Airlines at Geneva Airport. The DSM ensures SWISSness including safe and efficient ground operations in Geneva.

Starting date: May 01, 2024 or upon agreement

You may apply in English or German.

Tasks

The Duty Station Manager is responsible to:
• Monitor all processes in the different handling areas
• Ensure and control delivery of all airport related customer touch points at Geneva Airport, respecting the procedures and standards
• Optimize on-time performance and passenger satisfaction
• Manage interfaces with local internal and external customers and authorities.
• Propose measures in case of expected and anticipated irregularities.
• Participate to the implementation of new procedures, processes or product features and enhancements.
• Monitor quality performance and follow up with the service providers.
• Work in close cooperation with various Lufthansa Group... More Detail