Customer Service/Customer Support Internship in Mysuru

Updated: April 11, 2024 10:46 AM GMT

highway delite

Mysuru, Karnataka

We are seeking a dedicated individual to join our team as a customer support for FASTag. In this role, you will be responsible for providing efficient support for backend operations related to FASTag services. Your duties will include processing transactions, handling customer inquiries, resolving issues, and ensuring smooth operations of the backend system.

Selected Intern's Day-to-day Responsibilities Include
• Process transactions efficiently and accurately within the FASTag backend system
• Handle agent inquiries and provide timely responses and resolutions
• Collaborate with the frontend team to address customer concerns and ensure a seamless user experience
• Troubleshoot technical issues related to backend operations and coordinate with the technical team for resolution
• Maintain accurate records of transactions and customer interactions
• Ensure compliance with company policies and procedures at all times
• Adapt to changes in procedures and systems to meet evolving business... More Detail