Remote Customer Care Officer
Updated: April 11, 2024 12:56 PM GMT
Megaworld Corporation
Davao City, Davao del SurJob Description : We are looking for a Remote Customer Care Officer to join our team at Megaworld Corporation in Davao City, Philippines.
As a full-time entry-level position, this role is perfect for individuals who are independent, passionate, adaptable, and have great attention to detail.
Responsibilities : - Respond to customer inquiries via phone, email, and chat in a timely manner- Resolve customer complaints by providing appropriate solutions and alternatives- Keep records of customer interactions, transactions, and complaints- Process orders, forms, applications, and requests- Provide accurate information about products and services- Maintain a positive and professional attitude towards customers at all times- Collaborate with team members to ensure customer satisfactionRequirements : - Excellent verbal and written communication skills- Ability to work independently and in a team environment- Strong problem-solving skills- Attention to detail and ability to multitask- Basic... More Detail
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