French Speaker Customer Support Specialist

Centrical

Ra'anana, Israel

At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate the adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value.

We are looking for an ambitious customer support representative to join our Customer Success team. The position puts you at the front line of customer technical support – You will be in charge of managing the support work (analyze and prioritize), handling complicated troubleshooting scenarios and escalated tickets, and working with your team to support both Customer and internally-focused projects.

Responsibilities
• Provide excellent customer service to both internal and external clients
• Respond promptly to customer inquiries through... More Detail

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