Information Technology Operations Specialist

Updated: April 12, 2024 01:46 PM GMT

ScaleneWorks People Solutions LLP

Herzogenrath

IT Operations Specialist Location : Herzogenrath Germany - onsite

Language : German and English - fluent

Permanent full time

1+ year experience

Purpose : This includes assisting, instructing, informing and training them on IT-related matters. Support and assist configuring IT appliances, printers, VoIP phones, mobile phones, tablets, internet lines and other standard hardware and standard software.

Act as a local point of contact for IT outsourcing partners and other Global IT business units. Part of a global callcenter giving remote support to end users.

Operating systems support : Windows, iOS, Android
• Standard hardware & standard software support
• Local network internet lines, VoIP systems, printers, mobile phones and tablets support
• Server room operations : racking, patching, cabling, refresh
• Assist Global IT Infrastructure team to assess capacity and requirements locally
• Incident / request management
• Travelling to other locations where / when needed
• Train new... More Detail