Clothing Retail Shop Manager (Arusha)

TAZA GLOBAL LIMITED

Arusha, Tanzania

Clothing Retail Shop Manager is responsible for overseeing the daily operations of a retail shop that sells clothing and accessories.

Their primary goal is to ensure the store runs smoothly, customers receive excellent service, and sales targets are met:

Key Responsibilities

Staff Management:
• Recruit, train, and supervise store staff.
• Set performance targets, provide feedback, and conduct performance evaluations.
• Schedule shifts and manage employee work hours.
• Motivate and lead the team to achieve sales targets and provide excellent customer service.

Customer Service:
• Ensure exceptional customer service is provided at all times.
• Handle customer inquiries, complaints, and issues effectively.
• Train staff in customer service best practices.
• Create a positive shopping experience to build customer loyalty.

Sales and Marketing:
• Develop and implement sales strategies to achieve revenue targets.
• Monitor sales activities and performance to identify areas of... More Detail

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