Workforce Management Senior Manager

TTEC

Muntinlupa, Metro Manila, Philippines

Bringing smiles is what we do at TTEC… for you and the customer. As a Senior Manager - Workforce Management working in the Philippines, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. Your flexibility will help you work to answer questions, resolve issues, and interpret data. You’re an instrumental part in creating and maintaining a positive work environment for your team and acknowledging a job well done.

You’ll report to the WFM Director. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career... More Detail

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