Tier 2 Helpdesk Engineer (KZN)

IT Anywhere (Pty) Ltd

uMhlanga

Required skills and Qualifications:

Qualifications:
• Degree/Diploma in Technology
• N+ certification
• Microsoft Certifications relating to:

Office 365

SharePoint

Security

Teams

Skills and Experience:
• 7+ Years of professional IT experience
• N-Central Experience
• Autotask Experience
• Strong Network and Firewall technical ability (Sonicwall, FortiGate, PF Sense and Untangle)
• Comprehensive understanding of servers and networks infrastructure
• Comprehensive high-level understanding of PoPi and other Security Standards like ISO27001, CIS, NIST and GDPR
• Experienced supporting Microsoft 365, SharePoint, Teams and OneDrive
• Comprehensive understanding of email technologies POP, IMAP, Exchange
• Comprehensive understanding of connectivity technologies ADSL, LTE, Fibre.
• Understanding the differences between the technologies and their dependencies and unique hardware requirements.
• Understand PPPOE, APN and static routing. Creation of accounts, configure hardware... More Detail

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