Order Management Specialist

SonarSource SA

Grand-Saconnex

Order Management Specialist The impact you will have As part of our dynamic growth, the global Sales Administration team is looking for a new member to be part of our Order Management squad based in Geneva, Switzerland.

It is important that the Sales Administration team scale to support the teams and customers in this area. The team will work closely together to deliver top-class service both externally and internally.

In this role, you can expect to Process all incoming orders, including online purchases, for new business, upgrades, and renewals.

Conduct thorough order reviews, ensure SLAs are met, and maintain quality standards. Collaborate with the sales team to confirm order specifications and address any discrepancies or specific requests.

Manage all administrative tasks from customers related to invoicing and payments, coordinating with Finance and Legal teams as needed.

Handle all invoice disputes, liaising with Leadership and Finance, and communicating accordingly with... More Detail

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