Front Office Executive

Updated: April 14, 2024 03:32 PM GMT

EllBee Hotels

Rishikesh, Uttarakhand

We are seeking a highly motivated Front Office Executive to join our team in the hospitality industry. The ideal candidate will have 4-5 years of experience in guest handling and a passion for providing exceptional customer service.

Responsibilities:
• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins and check-outs efficiently and accurately
• Respond to guest inquiries and resolve any issues promptly
• Maintain accurate records of guest information and room bookings
• Coordinate with other departments to ensure guest satisfaction
• Assist with administrative tasks as needed

Requirements
• 4-5 years of experience in a similar role in the hospitality industry
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in MS Office and hotel management software
• Bachelors degree in hospitality management or a related... More Detail