Italian Customer Advisor - Greece

Updated: March 03, 2024 09:43 AM GMT

Full-time Job in Marina di Carrara, Tuscany

Kulture Talent

Massa, Province of Massa and Carrara, Italy

Role Description We are looking for technically skilled candidates with excellent interpersonal skills for the Italian Customer Advisor position. As an Italian Customer Advisor, you will be responsible for providing outstanding customer service and support to our Italian-speaking clientele. You will handle inquiries, resolve issues, and ensure a positive customer experience through various communication channels. Responsibilities: Serve as the primary point of contact for Italian-speaking customers via phone, email, and chat Address customer inquiries, troubleshoot problems, and provide appropriate solutions in a timely manner Build rapport and maintain strong relationships with customers by understanding their needs and preferences Accurately document customer interactions and details of inquiries in the CRM system Collaborate with other departments to resolve complex issues and escalate when necessary Contribute to the improvement of processes and procedures to enhance the customer... More Detail

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