Manager – Field Operations (Locations - Mathura, Aligarh, Gaya, Mumbai...

HCapital Technologies Private Limited

Mathura, Uttar Pradesh

Job Description: Manager – Field Operations Role:

Locations - Mathura, Aligarh, Gaya, Mumbai, Shahdara

• Effectively manages team members, including technicians and field executives; to ensure team objectives and operation

• goals are being carried out. Displays extensive working knowledge of EV industry standards and practices.

• Assists with or performs Operation tasks close all the tickets within TAT. Monitors Driver and Partner escalation to define

• patterns and work to lessen those recurring issues.

• Sets up and maintains service FO(Hub), including managing team members, OEM and evaluating efficiency & downtime.

• Create and maintain inventory flow and Daily MIS reports for all Hubs. Plans, organizes, staffs, directs and controls

• specific day-to-day operations.

• Coordinate with the cross-functional team for onboard new drivers & partner on the company network.

• Regularly audits work being done and customer service being provided to ensure all standards are met and... More Detail

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