Support Specialist

Self-employed

Faisalabad

Company Description

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Role Description

This is a contract role for an Online Support Specialist located in Faisalabad, with flexibility for remote work. As an Online Support Specialist, you will be responsible for providing technical support and assistance to customers, troubleshooting and resolving issues, and ensuring customer satisfaction. You will also collaborate with cross-functional teams to identify areas for improvement and contribute to the development of customer support processes and resources.

Qualifications
• Strong communication and interpersonal skills
• Experience in customer service or technical support
• Proficiency in using customer support software and tools
• Ability to diagnose and resolve technical issues
• Attention to detail and problem-solving abilities
• Flexibility and adaptability to handle changing priorities
• Ability to work independently and as part of a team
• High school diploma or equivalent

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