Customer Sales Representative

Updated: April 16, 2024 08:31 AM GMT

Axis Allay Bpo

Rawalpindi

We're looking for enthusiastic and articulate CSRs to join our growing team! As a customer service representative, you'll be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met.

Responsibilities:

Respond to customer inquiries and requests through phone calls, emails, and chats. (depending on the role).

Effectively troubleshoot and resolve customer issues in a timely and professional manner.

Provide accurate information about our products and services.

Build rapport and maintain positive relationships with customers.

Adhere to company policies and procedures.

Qualifications:

Excellent communication and interpersonal skills.

Active listening skills and a genuine desire to help others.

The ability to work independently and as part of a team.

Strong problem-solving and decision-making skills.

Proficiency in Microsoft Office Suite (or similar software).

A positive and professional attitude.

We offer:

Competitive... More Detail