Customer Support Analyst in a Fintech Account with Danish and English
Updated: April 17, 2024 02:07 PM GMT
Kaderabotim.bg
KostanayKaderabotim.bg on behalf of:
TELUS International Bulgaria
Are you ready to take the next step in your career? If your answer is YES - join the leader of the CX (Customer Experience) sector TELUS International Bulgaria!
As a Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will:
• Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
• Provide timely reply and accurate information on the client's request
• Assist customers through multiple channels, including phone, email, and chat
• Identify and assess customers’ needs to achieve satisfaction
As a candidate, you do not need to have experience in a similar role but you should be fluent in Danish and English - C1/B2-equivalent.
We Offer:
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to... More Detail
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