eSupport Associate (HYBRID)

Updated: April 17, 2024 04:47 PM GMT

Health insurance Job in Rocklin, California

First Technology Federal Credit Union

Rocklin, CA

3.
2 Rocklin, CA Rocklin, CA Full-time Full-time $19.
71 - $23.
56 an hour $19.
71 - $23.
56 an hour 3 days ago 3 days ago 3 days ago Our Contact Center, based in Rocklin, California, is looking for engaged and independent professionals to help our members achieve their financial goals.
As an Online Banking (eSupport) Associate, you will be part of a dynamic team and work in a fast-paced environment where you support our members via email and assist with a variety of banking needs; including account inquiries, loan support, and cross-selling credit union products and services.
Here's what you can expect from the job and what you need to be successful:
Job Duties Answer member emails received through secure message channel or live chat and perform financial transactions, including Fulfilling servicing requests Discovering opportunities to cross-sell Supporting digital questions around mobile and on-line banking Act as the intermediary between back office/support teams and the member to... More Detail