Store Lead

Updated: April 18, 2024 04:39 AM GMT

Wal-Mart Stores, Inc.

Riverton, WY

Location RIVERTON, WY Career Area Business Operations Job Function Business Operations Management Employment Type Regular/Permanent Position Type Salary Requisition WD What you'll do at Position Summary What you'll do Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service (for example, tour to teach); ensuring customer needs, complaints, and issues are successfully resolved within company guidelinesand standards; building relationships with associates to ensure proper feedback; and answering questions or providing information to customers andassociates.Drives and ensures the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved; assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales; creating andimplementing plans to improve the financial performance of... More Detail

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