Operations

Updated: March 02, 2024 04:40 PM GMT

Internship Job in Bokaro Steel City, Jharkhand

Avaari

Bokaro Steel City, Jharkhand, India

Selected Intern's Day-to-day Responsibilities Include
• Respond to user inquiries and support requests through various channels (email, chat, forums)
• Troubleshoot and resolve user issues related to the platform
• Gather feedback from users and report common issues to the development team
• Monitor user-generated content to ensure it complies with community guidelines and policies
• Take appropriate actions, such as removing inappropriate content or warning/banning users as necessary
• Participate in the community to foster engagement and build relationships
• Encourage positive interactions among community members
• Identify trends and emerging issues within the community
• Create and update documentation for internal and external use
• Develop guides and FAQs to help users navigate the platform
• Analyze user data to identify patterns, trends, and areas for improvement
• Provide insights to the team regarding user behavior and preferences
• Identify bottlenecks or inefficiencies in... More Detail