Reactivations Agent

Updated: April 19, 2024 09:46 AM GMT

Ignition Group

Sandton

Join our financial services team as a Reactivations Agent and take your career to new heights.

The Reactivations Agent will be is responsible for supporting internal customer servicing areas in the retention and alteration of active client policies; be responsible for contacting selected customers to present information and explain product offerings as part of IFS’ strategic focus on improving retention, retargeting and cross sell activities; explain selected insurance products and associated benefits and prices, while answering any questions from customers.

The Reactivations Agent ensures that FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence and ensure that adequate levels of knowledge on these areas held.

We are offering vibrant and goal driven individuals the opportunity to master their sales and customer services skills to further their professional development.

Responsibilities:
• Understand selected products and services... More Detail