English (UK) Customer Care & Fashion Advisor (f/m/d) - Múnich

Updated: April 19, 2024 12:19 PM GMT

Mytheresa

Hamm

To support our Customer Care team we are searching for a Customer Care & Fashion Advisor UK English (f / m / d) to be based in our Munich office.

WHAT YOU WILL DO
• Advisory and support services for our international premium clients concerning the order process
• Answering customer requests (phone calls and e-mails)
• Providing the best in class customer service based on a fine understanding of the nature of e-commerce business
• Continuous improvement of internal processes
• Close cooperation with our Payment, Warehouse and Shipping departments

WHO YOU ARE
• Native verbal and written knowledge of US or UK English to support our customer, additional languages would be considered a plus
• First experience in the customer care or any other service oriented industry
• Working computer skills required (MS-Office)
• Conscientiousness when dealing with customer-data
• Proactive, good organizational skills and time management

WHAT WE OFFER
• Up to 32 days of holiday, depending on the... More Detail