RTG Technical Call Centre Supervisor
Updated: April 20, 2024 09:58 PM GMT
Reinhardt Transport Group (Pty) Ltd
NigelIntroduction
A career opportunity exists at RTG TECHNICAL NIGEL, for the position of "CALL CENTRE SUPERVISOR"
Duties & Responsibilities
• Answer / make vehicle related phone calls.
• Respond efficiently / accurately to received calls
• Listens actively, confirm, clarify information to ensure procedural activation of support staff.
• Constant follow up / feedback on received calls Use software / databases, relevant tools to ensure swift resolution of received calls.
• Adhere to Company Policies / Procedures
• Plan / schedule vehicle services
• Daily / weekly reports
• Escalate breakdowns with high priority
• Uphold / maintain Call Centre objectives, performance standards and policies.
• Oversee duties of Call Centre Employees.
• Coach, train, motivate Call Centre Employees.
• Accurate time and attendance reports
• Housekeeping
Desired Experience & Qualification
• Matric Minimum
• 2 Years minimum experience in a Technical / Mechanical environment
• Understand Truck and Trailer... More Detail
Companies Hiring in Nigel, Gauteng
Transvaal Galvanisers
ALOS
Alstom
Umbrellarz Limited
Private
RPO Recruitment (Sourcing Skills)
Objective Personnel
Coca-Cola Beverages Africa
JustTheJob.co.za
British American Tobacco
Alstom
Gibela Transport Rail
Network Recruitment
Mkhulu EDP
Gibela Transport Rail
Coca-Cola Beverages Africa
ALSTOM
Coca-Cola Beverages Africa
CCBA
Skills Connector
New Jobs Posted in Nigel, Gauteng
Latest Jobs in Nigel, Gauteng
-
Food Service Assistant
Tsebo Group -
Cashier -Johannesburg
Tsebo Group -
Quality Controller
Coca-Cola Beverages Africa -
Production Process Controller
Coca-Cola Beverages Africa -
General Worker
CONSOL NIGEL (PTY) LTD -
Cook - Johannesburg (B&I)
Tsebo Solutions Group -
Distribution Co-ordinator
Ideal & Selected Candidates -
Supply Planner
KT Wash (PTY) Ltd -
Fleet Controller
Coca-Cola Beverages Africa -
Distribution Coordinator
CSG Resourcing