Front Office Associate

Lemon Tree Goa

Anjuna, Goa

 Handle challenging situations with guests diplomatically.

 Maintain a high level of output and quality regardless of the task load.

 Take initiative and act quickly to deliver projects in a professional manner.

 Take action to ensure overall success of department / organization.

 Coordinate with other departments - HK, Engg, F&B, and Accounts

 Looking after the working condition of equipment at FO

 Control FO cash / IOU clearance

 Taking handover from previous shift

 Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company

 C form deposits

 Monitoring the house position, room reservations and room blockings (current and next shift)

 Ensuring approved billing, cashiering and accounting practices are followed

 Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest.

Job Type: Full-time

Pay: ₹11,000.00 - ₹14,000.00 per month

Benefits:
• Food provided
• Health... More Detail

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