Client Service Center Associate (Imus)

Updated: March 03, 2024 01:41 PM GMT

Full time Job in Imus, Calabarzon

Sunlife

Imus, Cavite, Philippines

• The position is responsible for the accurate and timely processing of all types of payments, and resolving or facilitating of all types of inquiries and requests, from walk-in clients at the Client Service Centers.
• It is accountable for ensuring that daily collections are properly accounted for, reported, and deposited within company standards; the proper safekeeping of all cash and check collections, working change, petty cash fund, provisional receipt booklets and official receipts.
• It is responsible for performing various office management tasks; for one-man Client Service Centers assignments, it is responsible for various sales/marketing-related tasks.

Responsibilities:
• Resolves all types of inquiries and requests at the counter in a timely, accurate, professional and courteous manner using the various Client Service Centers applications/systems and ensuring counter service levels are met; facilitates requests for processes beyond the scope of the Client Service Centers... More Detail