Principal of Customer Support

Orbem

Munich

Orbem is an impact-driven deep-tech startup from Munich, Germany. We develop fast, accurate, and accessible imaging solutions that provide access to otherwise unattainable sources of knowledge. We seek to make a difference – and develop solutions to sustainably feed the world, accelerate the transition to a green economy, and transform disease detection. Join us!

Principal of Customer Support

Starting date: June 2024

Our compensation package: €120,000 - €135,000 in yearly salary, €120,000 - €180,000 in equity. Additionally, up to €5,000/year in company benefits

Office location: Munich, Germany

Your role

You will lead Orbem’s customer support, building an exceptional experience aligned with our business goals. As Principal of Customer Support, you define and implement a company-wide support strategy across products and applications that fosters happy customers and maximizes business yield.

Your day-to-day

You will be focusing on the following areas:
• Collaborate with internal... More Detail

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