Network Support Engineer-l1

Updated: April 24, 2024 01:53 PM GMT

Matrix Business Machines Pvt Ltd

Shirwal, Maharashtra

Location
- Shirwal

Notice Period
- Immediate-1 5days
• *Roles & Responsibilities-**
- Maintenance and troubleshooting of standard software packages.
- Microsoft OS, System Software, Installation and upgrades.
- Fault finding like MS-office / O 365 related issues resolution
- Maintaining Regular call Reports.
- Coordinate with Internal authorities/Department for IT solutions.
- Knowledge of Windows client and server OS troubleshooting
- L1 Support for network troubleshooting
- L1 Support for server standard roles
- Timely Suggestions to improve existing the IT infrastructure
- Maintain the asset list as per Customer Standard.
- Basic Troubleshooting of the internet lease line.
- Experience on server
- Firewall/Network security troubleshooting, installation and configuration.
- L1 Support for standard Backup solution.
- Hands on experience resolving hardware board level issues
- Configuring BIOS settings ,BIOS upgrades
- Troubleshooting computer peripherals, like printers and scanners... More Detail