Technical Support Specialist (In Office)

Updated: April 25, 2024 08:01 PM GMT

Xplore Inc.

Woodstock, NB

Are you a new grad from a technical program? An experienced job seeker looking for a new and exciting opportunity? Or someone with a passion for technology and experience in troubleshooting? Then join Xplore’s growing team of Technical Support Specialists in our Woodstock, NB office!

Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued.

We Offer
• $3.00/hour Bilingual Premium (French/English)
• Bonus incentive opportunities up to $2,800 annually
• Excellent company benefits including health and dental
• Matched participation in group RRSP
• Strong focus on internal promotion, career path development and training

Key Responsibilities Include
• Advanced technical troubleshooting with customers calling to resolve concerns related to internet/network connectivity and email
• Providing an excellent customer experience by interacting with customers in a courteous, knowledgeable and professional manner.
• Liaise with internal departments... More Detail