Sales Support Analyst

HP

Chennai, Tamil Nadu

Sales Support Analyst

Description -

Job Summary
• This role is responsible for managing the order entry process, maintaining customer records and CRM data, and assisting with sales forecasting. The role monitors inventory, identifies process improvements, and offers support to the sales team. The role facilitates communication with internal and external stakeholders throughout the sales cycle while addressing and integrating customer feedback.

Responsibilities
• Manages the order entry process ensuring accuracy and works with various departments to fulfill customer orders.
• Maintains and updates customer records and sales-related information in the CRM (Customer Relationship Management) system, ensuring data accuracy and completeness.
• Prepares regular sales reports and dashboards for the sales team and management, highlighting key performance metrics and trends.
• Assists in the development of sales forecasts and projections based on historical data and market trends.
• Monitors... More Detail

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